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How can I receive my health documents from the University Hospital from Liège?

Andaman7 and the University Hospital from Liège (CHU-Liège) put together a very innovating project that allows patients to receive several kinds of health-related documents directly on their smartphone!

It's free for all patients from the hospital upon simple request! Are you interested in getting your health record on your smartphone? Simply send an email to chuliege@andaman7.com to start the procedure.

 

English

Can I delete the data sent to someone else ?

While it's clear that the relationship with someone can reach an end at some point, Andaman7 does not allow to "remotely delete" information that was previously shared. Andaman7 works here like paper or email: once a piece of information is sent and received by the other end, it is not possible to "unsend" it (or remote delete e-mails or remote destroy paper). Beside technical difficulties, it would be pretty intrusive to remotely modify someone's data.

English

Which operating systems are you compatible with?

Andaman7 was developed to serve the vast majority of mobile users. That is why we developed our app on the 2 main operating systems: iOS (iPhones, iPad, iPod Touch) and Android (smartphones and tablets).

iOS

The latest version of the app is fully compatible with iOS 8.2 and up. Those versions of iOS cover over 90% of users We also provide an older version on the app for iOS 7 but it’s not supported anymore.

ANDROID

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How can I backup the data stored in my Andaman7?

As of today, there are three different ways for you to make sure you get your data if you break or lose your device:

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How can I remove a document in Andaman7?

Removing a document (image, PDF file...) is a function we call "invalidating" in Andaman7. An invalidated document will automatically disapear from your Andaman7 record. Please, take caution when you invalidate a document attached to a shared records as Andaman7 will automatically invalidate the document in the record of your peer. 

English

How can I delete one of my records?

We chose to archive and not delete for now to ensure no data would get maliciously deleted.

You can archive records to remove them from your list:

  • Go to "My records"
  • Swipe left (or tap & maintain- "Long click") on the record  you wish to archive

  

More info regarding archived records:

English

Why do I need to "validate" my email address and how do I do it?

Although you can immediately create and add to records as soon as you have registered in the app, we need to make sure your email is indeed yours before we add you to our community and allow you to add people to your circle of trust.

That is why the app will ask you to validate your email address upon registering.

Don't worry if you canceled that step when you registered,it can be done at any given moment later in 3 easy steps:

1) Tap on the "Validate my account" button

English

How to switch the user language in the application?

You can easily change the application language within the settings of the application. To do so:

  • Go to "Settings" ("Gear" icon at the bottom left of the main menu)
  • In the "Misc settings" section, choose "Application language" then select your language.
  • The refresh is automatically done and your settings are automatically saved

English

I shared my record, when will it be synchronized with the person I chose?

For data exchange to be effective, it is necessary that both devices launch the synchronization. The first has to occur on your device to send the data to the machine of your trusted person, which in turn will synchronize and enable the recovery of the record.

 

The synchronization is also triggered automatically at regular intervals when the application is launched. In that case, just wait a few minutes for the record to be synchronized between devices. The waiting time can be changed in Settings.

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Download Andaman7, it's free for individual users and will always be!

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Download app on iOS and Android download Apple IOS download Android